Complaints management system.



Complaints management system.

iComplaints is an Internet or intranet based software application to log customer complaints.

The complaints are logged, responded, discussed and escalated if not attended in predefined time.

The system can be used to capture complaints from internal customers like departments or external customers like clients.




What our clients say

It is always a pleasure to work with Sulata iSoft, they understand the customer requirement and execute it perfectly. They always try to accommodate our request for any modifications and changes, even if they have to go an extra mile. They are always adherent to the timelines and deliver the project as per agreed time duration. Always great to work with them.

Waqas Pai, CEO, IT Wizards – Karachi, Pakistan




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