All our products and services are digital in nature. We do not ship any physical goods. This policy outlines how we deliver software, services, and custom-developed projects.
Timelines vary depending on project scope. Custom projects may involve milestones, with delivery happening in phases or at project completion as outlined in the project agreement.
We provide written confirmation via email once the service has been delivered, installed, or uploaded. For downloadable products, you will receive the necessary credentials or access links.
For direct server uploads, you must provide the necessary access credentials and deployment instructions in advance. Our team will coordinate with your designated contact for deployment, testing, and handover.
We do not offer physical shipping services. There are no shipping fees or logistics involved. All communications, documents, and invoices are shared electronically.
Our services are available globally, subject to applicable legal or regulatory restrictions. Time zones and language preferences are considered during project scheduling where possible.
Questions about delivery? Contact us at hi@sulata.com.
This policy is subject to change without notice. Please check this page periodically for updates.
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