In the software industry, warranties are rare. Most companies deliver a project, hand it over, and move on. If something breaks six months later, you're on your own — or paying again to fix what should have worked in the first place. We think that's wrong.
A warranty signals confidence. It tells you that the people who built your software stand behind their work — not just for a few weeks, but for years. It means you're not buying a one-time deliverable; you're investing in something that's built to last.
Effective January 1, 2026, Sulata offers a 10-year warranty on eligible PHP development projects. That's a full decade of coverage against programming errors — at no additional cost.
If a bug or programming error is discovered in the code we wrote, we will fix it. Simple as that. No back-and-forth, no finger-pointing, no surprise invoices.
The 10-year warranty is included by default in all new quotations issued from January 1, 2026 onwards. You will see it mentioned in your project proposal or agreement.
If for any reason the warranty is not explicitly mentioned in your quotation, please ask for it before signing. We are happy to include it — just make sure it's part of your agreement so there's no ambiguity later.
To report an issue under warranty, simply email us at hi@sulata.com with a description of the problem. Our team will review and address it promptly.
While we stand firmly behind our work, Sulata shall not be held liable or responsible for any damages — direct, indirect, incidental, or consequential — arising from circumstances beyond the scope of this warranty. This includes, but is not limited to, loss of revenue, data, or business opportunities resulting from software issues that fall outside the covered items listed above.
The warranty is limited to fixing programming errors in the code we delivered. It does not extend to guaranteeing business outcomes, uptime of third-party services, or compatibility with future technologies not available at the time of development.
By engaging our services, you acknowledge and agree to these terms. If you have questions about what is or isn't covered, we encourage you to discuss it with us before your project begins.
This warranty policy is subject to change without notice. Please check this page periodically for updates.
Ready to transform your business? Schedule a free consultation to discuss your project and discover how our 10-year warranty can protect your investment.