At Sulata iSoft, we strive to ensure that our clients are fully satisfied with the services and solutions we provide. This Return Policy outlines the general terms under which a return, refund, or cancellation may be requested.
Due to the nature of digital products and software-based services, all sales are generally considered final once the service has been delivered or access has been granted.
However, if you experience a technical issue or if the service does not match the description provided, please reach out to us within 7 days of delivery. We will evaluate the request and may offer:
For custom software or web development projects, refunds are generally not offered once the project is initiated and resources are allocated. However, if you believe a refund is warranted due to non-performance or miscommunication, we encourage you to contact us to discuss the matter.
If you wish to cancel an ongoing service or subscription, please notify us in writing. Cancellation requests must be made before the next billing cycle or scheduled milestone to avoid additional charges.
To request a return, refund, or cancellation, please email us at hi@sulata.com with the following details:
Our team will review your request and get back to you as soon as possible, typically within 2–5 business days.
We reserve the right to update or modify this Return Policy at any time. Changes will be posted on this page with an updated effective date.
Thank you for choosing Sulata iSoft. We are committed to delivering solutions that bring value to your business.